Computer Security & Maintenance

Protecting Your Computer

You can protect your computer from viruses and spyware by using a combination of applications.

Firewall

A firewall prevents unauthorized access to your computer. Firewalls are available from a variety of sources and are often "freeware" or "shareware"; newer versions of Microsoft Windows come with a firewall as part of the operating system.

Virus Protection

The University provides Symantec antivirus software at no cost to students, faculty and staff. See http://it.unm.edu/security/sepfaq.html for more information.

Main campus IT provides additional information on protecting your computer from viruses and malware here: http://it.unm.edu/security/index.html

How The IT Department Can Help

The IT Department can only offer assistance with laptops that meet the recommended specifications. Walk-in laptop hours are posted outside the IT department (room 3403, Hart Wing) each fall. Additional times are available by emailing helpdesk@law.unm.edu.

The IT Department Can:

  • offer wireless assistance
  • attempt to remove some viruses and spyware
  • assist with updating and maintaing anti-virus and anti-spyware
  • assist with performing Windows updates
  • answer general questions about laptop maintenance
  • recommend places to find assistance with complex issues

The IT department Cannot

  • remove viruses or spyware that affect the registry
  • assist with any hardware issues