Computer Security & Maintenance
Protecting Your Computer
You can protect your computer from viruses and spyware by using a combination of applications.
Firewall
A firewall prevents unauthorized access to your computer. Firewalls are available from a variety of sources and are often "freeware" or "shareware"; newer versions of Microsoft Windows come with a firewall as part of the operating system.
Virus Protection
The University provides Symantec antivirus software at no cost to students, faculty and staff. See http://it.unm.edu/security/sepfaq.html for more information.
Main campus IT provides additional information on protecting your computer from viruses and malware here: http://it.unm.edu/security/index.html
How The IT Department Can Help
The IT Department can only offer assistance with laptops that meet the recommended specifications. Walk-in laptop hours are posted outside the IT department (room 3403, Hart Wing) each fall. Additional times are available by emailing helpdesk@law.unm.edu.
The IT Department Can:
- offer wireless assistance
- attempt to remove some viruses and spyware
- assist with updating and maintaing anti-virus and anti-spyware
- assist with performing Windows updates
- answer general questions about laptop maintenance
- recommend places to find assistance with complex issues
The IT department Cannot
- remove viruses or spyware that affect the registry
- assist with any hardware issues
